![]() Refresh the mobile site a few times, and the Olark chatbox should appear. Make sure that you have Olark activated for mobile in your Design settings, under Advanced Appearance. Note: Don’t worry if you don’t see HTML files in cyber duck - they are stored in a database, not in webdav - just make sure you put your file in the correct directory and it will work. The Bigcommerce guide for uploading your changes is here. using Cyberduck for Windows or Cyberduck for Mac. You can download the program at Cyberduck. Installing Yotpo on Bigcommerce Mobile consists of the foll. You will need to use Cyberduck to upload the file. The same guide also explains how to upload the file again. You will need to add the olark code just above the closing body tag in the file default.html This guide explains how to edit the template you download. Extract it, and edit it in a text editor such as notepad You can download the mobile theme template. Then “Storefront Design” under “Customize your Store” If this is the case with your theme, you will also need to add Olark to your mobile template. However, some themes support a separate mobile template. Some Bigcommerce themes are responsive, which means you don’t need to worry about adding Olark to a mobile template. The next step is to connect your chat client to Olark That’s it! You should see the Olark chat window displaying on your website. Go to Storefront Design > Design Options then click the Footer Scripts tabĬlick on the Olark tab, and then paste in your Olark code into the field Log into your Bigcommerce account as an administrator There are two ways to install Olark on your page depending on what kind of bigcommerce theme you use. ![]() If you don’t see any of these options, please check that you have the appropriate rights. If you find this program useful, please consider making a donation or buy the version from the Mac App Store or Windows Store. ![]() The continued donations of users is what allows Cyberduck to be available for free today. Do note, that Bigcommerce has a lot of different permissions levels. Free software is a matter of the users freedom to run, copy, distribute, study, change and improve the software. Use this quick guide to install Olark on your site. It’s easier than ever to take advantage of Olark live chat in your Bigcommerce store.
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